Puppets War use Polish Post recorded delivery services for all orders Worldwide.

Puppets War will assemble the package within maximum of twelve working days after receipt of payment.

We need this time for making sure that our customers will get best quality products we can produce. With most of our models being casted for specific orders, it simply takes time. Please note, that we are usually able to make models and ship them faster then twelve working days (sometimes significantly faster) but still - usually we need this time in case of some unexpected delays, long queues, etc.


We use a flat rate based only on the distance and not the weight of the order.

Worldwide - 5.99€ only.


Delivery Time:

The time of delivering depending upon post office in your location.

If you wish to cancel the order you may do so within 2 working days of the email notification. Puppets War will take appropriate steps to reimburse any payment you have made in respect of the product.

Boxes are amply sized and your items are well-protected.



We believe that you will be delighted with Puppets War product, but from time to time you may feel it necessary to return an item. We aim to keep the process as simple as possible.

You will be responsible for the item or items until they reach us, this includes all shipping costs. For your own protection, we suggest you use a secure delivery method which requires a signature upon delivery.

If you return the product in its original condition because of faulty goods or incorrect orders, Puppets War will either;refund the total amount, including return shipping costs to you or replace the faulty item or incorrect order at no extra cost.

In that cases contact us on puppetswar@gmail.com


Returns to:

Puppets War
01-922 Warszawa
Konrada 23/56

Non delivered packages:

In the case of non-delivery parcels on fault of recipient. we reserve the right to charge an additional fee for resend the package. The amount will be in accordance with the actual price of shipping.

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